Tier 1 Citizen weapons carry a 100% satisfaction guarantee against defects. We will make every accommodation to repair, or replace your weapon expeditiously. T1C does not warranty damage caused by the installation of other manufacturer’s products. The firing of any steel cased ammunition will void the warranty of your weapon.
All sales are final. Returns are handled on a case by case basis. Shipping on canceled/returned orders is the responsibility of the customer. Also, all canceled/returned orders will be assessed a 30% restocking fee.
T1C never stores customer payment info on our servers because we never need access to it. Your payment information is transmitted directly to our bank, which protects it with industry-tested, bank-level security.
All T1C builds are assembled with generous amounts of Loctite 242 on key areas that are never meant to come loose. Any attempts to disassemble a T1C build will result in the voiding of its warranty. If you absolutely must disassemble a T1C build, please contact us first so we can talk you through the process. Going it on your own will most assuredly ensure that you will wreck your weapon. Please let T1C help you.
All orders with Tier 1 Citizen ship for free. We are not responsible for damage caused by carriers. If you wish to have your purchase sent by insured carrier those arrangements must be made with Tier 1 Citizen before the order is shipped. If a package is returned to us because of incorrect shipping information, any further shipping charges will be charged to your account.
All firearms ship to FFL holders.
It is the buyer’s responsibility to be in compliance with all city, county, state, and federal firearms laws. By agreeing to our terms and conditions, the buyer warrants that they are a legal adult under no legal disability as provided under U.S. Code Title 18, Chapter 44, Section 922 and are in compliance with all laws in effect in their local jurisdiction.